I am so excited to talk about Scripted web service in ServiceNow . it is very powerful tool that allow you to receive SOAP messages and manipulate it without having a real table/entity in ServiceNow.You can read about it here
http://wiki.servicenow.com/index.php?title=Scripted_Web_Services. the thing is why scripted web service is very important ? Well , from my point of view the importance of scripted web service being that it is not having access a direct access to your data layer this number 1, the second thing that its allow you to fetch the parameters from “Input parameter” the you can easily manipulate these parameters. Continue reading →